The admin that loses you jobs, handled.
Every enquiry answered fast
Calls, web forms, emails and messages get a reply within minutes, day or night, with your prices and next steps.
Missed calls texted back
When you can't pick up, the caller gets a text straight away, so they don't ring the next number on the list.
Every quote chased
Quotes that go quiet get a polite follow-up, so work you've already priced up doesn't slip away.
Regulars rebooked, reviews in
Repeat and service customers get reminded on time, and happy customers are asked for a Google review.
Busy firms where the first reply wins the job.
If your customers ring around and book whoever gets back first, every slow reply costs you money.
Try the 2-minute test tonight.
Be your own customer for one evening. If you wouldn't book yourself, neither will they.
- 01Ring your own number after 6pmDoes anything happen if nobody picks up? A voicemail nobody checks until tomorrow counts as nothing.
- 02Fill in your own website formTime how long it takes to get a real reply with a price or a next step.
- 03Check your last ten quotesHow many went quiet and never got a follow-up? Each one is work you'd already priced up.
- Send me your results and I'll tell you what I'd fix first →
Set up around how you already work.
Free 15-minute review
See how enquiries reach you now (phone, website, Google, email) and exactly where jobs are slipping through. You keep the notes either way.
We set it up for you
Built around your phone, inbox and booking tools, written in your words. You approve every message before anything goes live.
It runs. You stay in charge.
The routine replies and reminders happen on their own. Anything unusual comes straight to you, and we keep it tuned each month.
Common questions from trade businesses.
What does Kaeo actually do?
Kaeo sets up enquiry handling for small UK businesses: missed-call text-back, instant replies to web forms and messages, quote follow-ups, booking links, service reminders and review requests. The aim is simple: every enquiry gets answered, and fewer jobs go to whoever replied first.
Do I need to learn new software?
No. It's built around the phone, inbox, website and booking tools you already use. You carry on working the way you do now; the follow-up just happens without you.
Will my customers know the replies are automatic?
Every message is written in your words and approved by you before it goes live. Routine replies are handled for you, and anything unusual comes straight to you to deal with personally.
Which businesses is it for?
Trades and service businesses where speed wins the job: pest control, air conditioning, cleaning companies, locksmiths, florists, plumbing and heating, drainage, removals and similar firms.
Do you work with businesses outside London?
Yes. Kaeo works with businesses across the UK. Everything is set up remotely, so it doesn't matter where you're based.
How much does it cost?
It depends on what you need. After the free 15-minute review you get a fixed price and a plan before anything starts, with no obligation to go ahead.
Find out where your jobs are slipping through.
A free 15-minute review. No obligation, and you keep the notes either way. You'll come away with:
- A map of every way customers reach you now
- The gaps where enquiries and quotes go missing
- What it would take to fix them, and what it would cost
Taking on a few founding clients at a reduced setup fee while case studies are built.